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Washington State Integrated Case Management (ICM): A Replication Toolkit

Published Jan 1, 2013, Washington State Department of Socail & Health Services

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We are pleased to present this Toolkit on the Integrated Case Management (ICM) work at the Washington State Department of Social and Health Services (DSHS), Juvenile Rehabilitation Administration (JRA), Children’s Administration (CA), and at the four implementation sites of Okanogan, Pierce, Skagit and Thurston Counties. It is through shared partnerships at the state and local level that we are improving the lives of youth and families in Washington state.


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Models for Change was a juvenile justice systems reform initiative supported by the John D. and Catherine T. MacArthur Foundation, website operated by Justice Policy Institute.

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